Information & FAQ's
Product details
Dimensions
nimbusGo: 30x28x7.5cm
Weight
nimbusGo: 1.3kg
Shipping & returns
Nimbus will not accept any returned items without a current and valid RMA number. Only specific items listed on the RMA will be returned to the customer at the customers expense. RMA numbers will be closed upon return shipment of repaired/replaced item.
Payment security
Nimbus supports all major payment methods. Payment information is protected using SSL encryption.
Customer support
If you would like to talk to one of our friendly staff get in touch:
+44 115 924 9537
sales@nimbusdigital.com
What cable do I need to connect to my panel?
The nimbusGo requires adapters for each fire panel model you work with.
What panels are supported by Nimbus?
Nimbus is the universal remote fire alarm management system that integrates with fire alarm panels from leading manufacturers.
How does Nimbus connect to the fire panel?
The nimbusGo connects to fire panels using adapter cables available in the Nimbus store.
How does Nimbus connect to the internet?
The nimbusGo connects to the internet via its inbuilt 3/4/5G connection or via a standard Wi-Fi connection.
Recommended products
Order placed via web order and contacted by BDM days later to confirm order details and Teams meeting date. BDM was informative and knowledgeable of the industry and expectations given our business requirement for the initial unit purchase (basically for commissioning reports for our system upgrades).
The module was initially intended to streamline our commissioning reports for new/ upgrades, but used on a sample maintenance site using Gent Vigilon with a 32node Network with over 6K device has proven indispensable with regards to the engineer portal, back office and client portal monitoring/verification.
The BPS service department had continually been asked to verify MTCE 25% devices tested. In the formats below.
• Manual Tracker spreadsheet uploaded with CIE fire electronic fire log export.
• Testifier Manual spreadsheet uploaded with CIE fire electronic fire log export.
• XTR2 Electronic spreadsheet uploaded with CIE fire electronic fire log export.
Given that the above is time consuming for both field staff and back office to generate and maintain the use of Nimbus has to state the obvious streamlined our sample maintenance tasks and compliance verifications.
Apologies for the above I assume the feedback was directed at the online order as such please see below:
• Order placed and confirmed online 7/1/25
• Nimbus BDM connected me on the 9/1/25 to confirm details of the order and ensure company understood the product.
• Teams Meeting with BDM to confirm order details10/1/25
• Order conformation and access to the Nimbus portal sent 13/1/25
• Nimbus delivered 15/1/25
Product tested on site for MTCE 17/1/25 Engineers and SM amazed at the product and cloud portal. Phone call to Nimbus tech support was made to get connected, support was provided and point of contact was informative and methodical on the processes to ensure correct communications to the Vig network and confirming the Nimbus portal was communicating.
Points of note for the online shop:
I had originally tried to procure via distribution network Fortus and ADI but they had been advised that these units needed an online direct purchase hence my online purchase, I assume this was confusion over Nimbus go and Nimbus connect.
The NimbusGo Starter Pack ordered, basically stated 4 CIE leads the Picture shown covered our required leads, I assumed that’s what was in the starter kit as the below detail but need the BDM to confirm details prior to product shipment.
[****] MORLEY ZX Data Cable Adapter
[****] ADVANCED MXPRO / BMS Data Cable Adapter
[****] KENTEC SYNCRO / TAKTIS Data Cable Adapter
[****] MULTI ALARM (TX,RX,GND) Data Cable Adapter
NimbusGo 12-month Subscription was not selected at time of purchase as I assumed I could License via the Nimbus portal apparently this need to be direct via DD after purchase. If online is option for the License then this needs to be clarified.
Thanks Davy SM BPS ni